It’s time for you.
Get the mental health support you need, on your terms.
It’s time for you.
Get the mental health support you need, on your terms.
It’s time for you.
Get the mental health support you need, on your terms.
For SSQ Insurance plan members
SSQ Insurance is proud to offer preferred pricing for plan members and dependents (age 16 and over) for MindBeacon Therapy. Your benefits plan may cover the MindBeacon program in whole or in part – subject to your plan provisions.
We’re here to guide you along the way
Explore options that are best suited to fit you.
How are you feeling today?
Watch VideoThat’s great. Our Stronger Minds Community is here for you
How do you feel most comfortable connecting?
No appointments please.
Therapist Guided Program
- Anytime therapy built for you
- Available on your device, at your pace
- Guided by a registered therapist
- 12 week course-based
I'll pick a time that works.
Live Therapy Sessions
- Talk to a therapist who’s right for you
- Schedule a time that works
- From the comfort of your home
- Face-to-face session
Are you currently in crisis?
MindBeacon has partnered with the experts at Kids's Help Phone to offer free, real-time crisis support – for clients of all ages.
Get help right away through text messaging.
Just text "MindBeacon" to 741741
If you need additional support, help is available:
Crisis Services Canada at 1-833-456-4566
Government of Canada's Mental Health Services Listings
How It Works
Create an account and get started right away.
Tell us about yourself, your feelings and your situation, so that your therapist can understand you better.
After you create and verify your secure account, you’ll start your first session – a full MindBeacon Assessment.
We've re-created what in some cases can be a 60- to-90-minute in-person interview in an online assessment that takes about 30 minutes and can be completed on your own time, anywhere.
We suggest setting aside a time in which you won’t be interrupted to complete this important first step in your journey.
A therapist creates a plan designed just for you.
Through secure direct messages, readings and activities, your therapist will help you develop the skills you need to thrive.
A therapist will take the time to personally review your assessment. (This can take 3 to 5 business days, depending on volumes.)
If our program is a good fit for your unique needs, you will be matched with the therapist best suited to create your personalized treatment plan.
If our program is not appropriate, they will suggest other resources for you to contact.
Complete your personalized program in 6 to 12 weeks.
Work one-on-one with your dedicated therapist for up to 12 weeks and access your resources for up to 1 year.
Our program offers 12 weeks of guided treatment with a therapist. Most people complete their course of treatment in 6 to 10 weeks.
Your therapist will respond to your messages and check in with you every few days.
Once you reach 12 weeks of treatment, you will still be able to access your materials (readings, worksheets and more) for an additional 40 weeks.
SSQ members enjoy preferred pricing for the MindBeacon Therapist Guided Program
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$50* for therapist review of your assessment results
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$150 unlocks your first 2 weeks of access to therapy
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$150 when you start the next 2 weeks
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$150 final payment when you start the remainder of access to therapy to a maximum of 12 weeks, and to 12 months of MindBeacon history and resources (from therapy start date)
Total: $500
Therapist Guided Program plus Insights
Your Therapist Guided Program Assessment results are reviewed by clinical psychologist and discussed with you during a one-on-one phone call. You will also receive a psychological diagnosis report you can share with your healthcare provider. The cost to add this option is $300*.
**By agreeing to the psychologist call, you also agree to the cost of the report. Additionally, if the clinical psychologist (or equivalent) determines that MindBeacon is not suitable for your needs, the cost of the call and report are non-refundable. Both costs may still be eligible under your benefits plan.
*This cost is non-refundable. If it is deemed by a therapist that MindBeacon is not suitable for your needs, the cost may still be eligible under your benefits plan.
Using Your Benefits Plan for the Therapist Guided Program
Following your assessment, you will be prompted for payment. Following payment you may submit your claim to SSQ for reimbursement for you and your eligible dependants (aged 16+). There are two options available to submit your claim :
- Use SSQ Insurance’s secure website. Online claims make it easy to get your reimbursements in just 48 hours, eliminate forms, envelopes and postal delays.
- Use the SSQ Insurance Mobile Services app, and get your reimbursement in just 48 hours. Are you covered?* You can quickly simulate a claim to know the exact amount that you will be getting back using SSQ Insurance’s secure website.
*Availability of certain functions may vary by contract.
Questions? Contact us
Already using MindBeacon? Login
What's a Therapist Guided Program?
MindBeacon's Therapist Guided Program is based in Cognitive Behavioural Therapy (CBT).
With more than 40 years of research and practice, CBT is an excellent long-term solution for those suffering from mood and anxiety disorders.
It’s a skills-building approach to therapy, helping you develop resiliency and coping skills to better manage your mental health concerns. It consists of readings, exercises and activities that will help you learn and practice those new skills.
What people are saying about MindBeacon
I’m finding the therapy to be very helpful. I’ve never done therapy online, but feel I’ve got a good relationship with my therapist. I'm very glad I took this step to reach out for help.
My therapist has been so supportive, and I appreciate her time and thoughts. I'm looking forward to learning more and feeling better about things.
I wouldn’t be where I am today without this program. Traditional therapy approaches weren’t constant enough for me to work towards change. MindBeacon made me feel safe knowing I have my therapist and the tools right at my fingertips.
I found the flexibility most appealing as I didn’t have to sacrifice taking time off from work for therapy. Messaging and going through the exercises with someone to guide me made it successful.
I've really gained more confidence in my abilities to tackle different solutions. And my therapist has given me motivation and positive reinforcement along the way. It’s all having a positive impact on me.
*Due to confidentiality we don’t share MindBeacon User identities
Got questions about the Therapist Guided Program?
MindBeacon's Therapist Guided programs are available to all Canadians, age 16 years or older.
MindBeacon can help you tackle a wide range of issues, including depression, anxiety, panic, PTSD, stress and many other concerns that impact your wellbeing.
But MindBeacon IS NOT a crisis service. If you’re ever in crisis, please phone ‘911’ immediately or visit your nearest hospital emergency room. Your safety is absolutely the most important thing to us.
Why do we call it a 'program'? Good question.
Mainly because it has a start and end date. A typical MindBeacon Therapist Guided Program lasts about 8 to 12 weeks - so you know what you're committing to.
During the entire 12 week program, you will have one-on-one access to a licensed therapist, but instead of making appointments to talk to them, you'll be sending them direct messages through the secure platform, and they'll get back to you in a few days.
We also use the term program because your therapist will guide you through readings and activities that you complete on your own. Think about them as your own personal curator of mental health resources, finding the ones best suited to your needs.
Yes – you get your own therapist, who will be dedicated to you throughout your care, and who will tailor your program from start to finish.
And you can send them a message at any time - whenever you have a thought or an issue you'd like to discuss. There's no need to "save up" all your thoughts for a monthly or weekly session, or worry about forgetting about what it was you wanted to talk about.
Your therapist will get back to you within 2 business days.
Every Therapist Guided Program is personalized and unique. Your therapist will provide a tailored and progressive set of readings and activities for you over the course of your therapy – things like learning relaxation and worry management techniques, exposure activities or thought records.
The main goal for all these activities is to reflect on what you’re thinking, doing and feeling and learning more positive skills.
Many people wonder why we collect information such as an address (considering this is an online service) and things such as an emergency contact.
Two reasons. First, we require this information in order to ensure your safety in case of an emergency. But we also require this information so that we can match you with a therapist in your area.
Every question in our assessment, has a very specific purpose in ensuring you get the best care possible. We actually have one of the most comprehensive assessments in the industry because of this.
Your interactions with MindBeacon are protected health information and confidential.
Your employer or benefits provider may only receive non-personal aggregate information, such as number of users or average satisfaction ratings.
Please review our Privacy Policy for details.
How We Can Help
Your Mental & Behavioural Health
Evidence-based psychotherapy with MindBeacon, including Cognitive Behavioural Therapy, can help with mild to severe problems tied to a diverse range of concerns.
Challenging Life Events
Cognitive Behavioural Therapy techniques are well suited to help people understand problems in relationships or deal with complex emotions associated with other challenging life events.
Your Mind-Body Connection
Our emotional wellbeing can have a strong effect on how we feel physically, intensifying existing physical issues and interfering with us living our best life. MindBeacon uses cognitive and behavioural techniques to successfully address these concerns.
How It Works
Choose Your Therapist
Search directly for a MindBeacon therapist based on your concerns, province and language preferences.
Looking for help in a specific area, or from a therapist who has experience with your particular concerns?
MindBeacon has a staff of more than 100 trained and registered therapists who can help address your needs.
Or, if you prefer, we can match you to a therapist we think will serve you best.
Book Your Session
Pick a date and time that works for you and tell us whether you’d like to connect by video or phone.
Use the simple MindBeacon interface to see your therapist's availability, and then choose a time and date that works for you.
You can also track your previous sessions, change future bookings – or select a new therapist.
Connect and Rebook
On the day of your session, you’ll get an email reminder. Simply log in and begin! You can also easily book a follow up with the same therapists or try a new one.
The MindBeacon Live Therapy interface is easy and intuitive. Simply follow the link in the reminder email or log in on the site a few minutes before your scheduled time.
Once you’re finished, booking a follow-up is easy. You can also track previous sessions, change future bookings – or select a new therapist.
Already using MindBeacon? Login
Using Your Benefits Plan for Live Therapy Sessions
Following your assessment, you will be prompted for payment. Following payment you may submit your claim to SSQ for reimbursement for you and your eligible dependants (aged 18+). There are two options available to submit your claim :
- Use SSQ Insurance’s secure website. Online claims make it easy to get your reimbursements in just 48 hours, eliminate forms, envelopes and postal delays.
- Use the SSQ Insurance Mobile Services app, and get your reimbursement in just 48 hours. Are you covered?* You can quickly simulate a claim to know the exact amount that you will be getting back using SSQ Insurance’s secure website.
*Availability of certain functions may vary by contract.
Questions? Contact us
Got questions about Live Therapy Sessions?
Your first session is a chance to ask whatever questions you might have about therapy, or anything else that's on your mind. So, maybe spend a bit of time preparing so you can make the most of your time.
During this first session, your therapist will try to get to the heart of why you’ve chosen to seek help, and will ask about the challenges you’re facing. If your therapist believes that the services we offer are a good fit, they’ll discuss a potential treatment plan. (A second interview may also be necessary to properly determine the next steps for you.)
All session are booked as 60 minutes, which includes 50 minutes of face-to-face treatment and 10 minutes for clinical documentation.
Everyone has a personal preference when it comes to therapy.
When choosing between Live Therapy and a Therapist Guided Program consider how comfortable you might be discussing your concerns face-to-face, or how much flexibility you have in your schedule.
If you prefer to work on your own time, wherever and whenever it's convenient, a Therapist Guided Program might be the best. Your therapist will be available to you via direct messages, but you'll have no set appointments to keep.
If you like the guarantee of an appointment in your calendar, then Live Therapy might be better. Live Therapy is also great if you want to talk to someone and have a face-to-face connection, even though you're remote.
Spend a little time looking through the therapist profiles before you book. Although all our therapists are registered professionals, they each have their own specialties. They will all be able to help, but feel free to pick someone you think you'll be most comfortable with.
You will be offered a number of options that are a good match based on your needs.
Please access Live Therapy Sessions using a desktop (Mac or PC) with the latest versions of Chrome, Firefox or Edge.
Live Therapy Sessions are not currently supported in the mobile app, but you can use the web browser on your smart phone for a session.
Once you’ve booked a live therapy session, your therapist will consider the appointment confirmed.
If for any reason you need to reschedule or cancel your booking, please make sure to do so at least 24 hours in advance. Our therapist’s schedules can fill up quickly, so we encourage you to reschedule as soon as possible.
MindBeacon treats protection of your personal information with the utmost importance. Our systems and processes comply with the highest standards of security to ensure your information is confidential and protected.
Our privacy practices are based on strict adherence and compliance with PHIPA and take into account PIPEDA, FIPPA and the health custodian regulations set out by regulatory colleges, including the College of Psychologists of Ontario. In addition, we have been certified compliant with HIPAA, the US standard governing protection of sensitive patient data.
Your session is not being recorded.